Refund Policy

FULL PRICE ITEMS

• You have 14 days from receipt of your item(s) to return them to us. Any items received after this date will be sent back to the original delivery address.
• Any items with excessive odour (smoke, perfume etc) will not be accepted and returned to the customer’s original address.
• Items must be returned to our Tuam store in their original packaging, unworn, with tags still attached. Returns must also include a filled out Returns Form (included in your delivery package).
• All goods will be inspected on return and they will be returned immediately if they are in breach of any of the conditions above.
• Please note, the item(s) are your responsibility until it reaches us. It can take up 14 working days for your item to reach us, the return to be processed and for the amount to be refunded to your account.
• Customers are responsible for the cost of postage.

SALE ITEMS:

• If an item is return to us and is a SALE item (this includes any special discounted promotions ie: "Bank Holiday", "20% off everything", "Black Friday", etc. a credit note will be issued.
• Credit notes can be used in store and online. Credit notes have an expiry date after 5 years.